In the coming weeks, 3PL provider FW Warehousing will be upgrading their business management software to Microsoft Dynamics NAV (formerly Navision) version 6.2.
“For our customers, the biggest and most noticeable change resulting from this upgrade will be a new and improved web portal,” said Randy Monroe, Director of IT for FW Warehousing. “The 6.2 web portal will provide our customers with real-time access to their inbounds, shipments and inventory.”
“Customers will be able to go to The FW Warehousing website and log in to our customer portal,” Monroe continued. “From the portal, customers can view their inventory, view shipments and generate reports. The goal is to give the customer access to their product’s activity without having to wait on a return call from a customer service representative. The new web portal also has a customizable dashboard for KPI measurements. As an example, the customer will be able to view on time shipping performance.”
Another benefit of the 6.2 web portal is the ability to track a customer’s shipments by using links to service providers like UPS and FedEx. For each parcel shipment, there will be a link tied to UPS or FedEx. “With one click, customers will be able to track their shipment!” Monroe concluded.
Lastly, in development, is an order entry function for the web portal. For customers who do not desire spending resources on EDI, we will have the ability for the customer to enter shipments directly into the web portal. Additional tools will be rolled out in the weeks and months following the upgrade to Microsoft Dynamics NAV 6.2. Not only will this use of the web portal make business easier, but it’ll give customers a peace of mind. The software upgrade makes it so customers can track their items. When they reach the warehouse, where they are in the shipment process, when they leave the FW facilities. Organizations can rest easy knowing where their goods are at all times.
FW Warehousing is headquartered in St. Louis, Missouri with Midwest warehouse distribution centers in Kansas City, Indianapolis and St. Louis totaling more than four million square feet. Founded in 1949 with a focus on food-grade storage, FW later broadened its services to include contract warehousing, dry storage, hazardous material and chemical storage, temperature-controlled storage, product distribution and B2B and B2C fulfillment.
FW Warehousing has more than 50 years of experience in third-party 3PL logistics and has been ranked in the top 100 Third Party Logistic Companies in the country by Inbound Logistics Magazine.