An e Fulfillment provider, like all key supply chain and distribution partners, plays a major role in the ultimate success or failure of a business. When selecting or evaluating a logistics firm to fill this vital role, companies must be sure they are making the right choice. Ideally, a company will want to know as much about these firms and their operations as possible, to ensure a good fit and that a long-term relationship with the provider will be established. It is not in the best interest of a company or in their customers’ to constantly move distribution or fulfillment operations from one provider to another and then another. The risk of shipping delays and major service breakdowns are too great.
There is value in reviewing and understanding a logistics firm’s human resources capabilities. One might consider HR as a measure of an organization’s overall professionalism. Companies also want to work with a partner that is an employer of choice within its industry – a firm that can and does attract and keep talented people. In addition, if a business plan includes substantial growth and/or expansion into new markets, a company needs to know that their 3PL provider has the necessary systems in place to grow along with them. If that means opening new facilities, companies need to know that they can start up new facilities where they need those facilities located, staff them with quality people, provide the necessary training for their people and start operations in a timely, cost efficient manner.
For an e fulfillment provider or any 3PL, the HR Department is responsible for providing the human resources solution to define and assemble all the necessary teams to handle accounts, whether an account will be serviced from one of the firm’s existing facilities or from a new startup facility. This includes the following areas:
- Background checks
- Drug screening
The HR Department is also responsible for managing team relations, maintaining files according to all applicable State and Federal laws, as well as handling any potential third-party issues such as OSHA, EEOC and WC. HR also plays major roles in risk management and in compliance, as well as creating positive worker relations, strengthen worker engagement and in increasing productivity. Safety and compliance, along with continual improvement processes are key in many of the certifications necessary for 3PLs to provide services for food-grade and/or hazardous materials.
FW Warehousing is headquartered in St. Louis, Missouri with Midwest warehouse distribution centers in Kansas City, Indianapolis and St. Louis totaling more than four million square feet. Founded in 1949 with a focus on food-grade storage, FW later broadened its services to include contract warehousing, dry storage, hazardous material and chemical storage, temperature-controlled storage, product distribution and B2B and B2C fulfillment.
FW Warehousing has more than 50 years of experience in third-party 3PL logistics and has been ranked in the top 100 Third Party Logistic Companies in the country by Inbound Logistics magazine.
For more information about FW Warehousing e-Fulfillment capabilities, visit the e-Fulfillment page of the FW Warehousing website.